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This information is for your guidance and is not a guarantee.
How are the cheeses kept cool?
Can I include delivery instructions with my order?
If my order is a gift or for a special occasion, can it be gift wrapped?
When will my order be delivered?
What dates will my cheese have when it arrives?
Is it possible to place multiple orders in one transaction?
How will my order be packaged, and how can I dispose of it responsibly?
When are the cows milkedThe cows are milked twice a day, once in the morning and once in the afternoon at around 2.30pm. This usually lasts around an hour and can be seen from our milking parlour on the farm.
Do you sell plants in the shop?
We do! We have all sorts of wonderful plants which are available to buy from the shop from April to September:)
Can I eat cheese if I'm pregnant?
Here is some info we found on the NHS website -
You're safe to eat some milk and dairy foods, including:
- All hard cheeses, such as cheddar, Parmesan or Gruyere
- Pasteurised semi-hard and soft cheeses, such as cottage cheese, mozzarella, feta, paneer, ricotta, halloumi, cream cheese, cheese spreads, or goat's cheese without a white coating on the outside (rind)
- Any cheese that has been thoroughly cooked until steaming hot
Do you allow dogs in the shop?
Dogs are not allowed inside but, as long as they are kept outside and on a leash at all times, they are very welcome.
Our café has outdoor seating, and huts available for our furry friends.
Do you sell fresh milk?
We do! We have a milk machine which dispenses 1L of fresh full fat milk at a time.
You can bring your own container or we have glass bottles available to purchase in our cheese shop.
Is your cheese pasteurised?
We gently pasteurise our milk by heating it and holding it at 63°C for 30 minutes. This approach means that the milk is guaranteed to be free of any nasties when we start cheesemaking – not that we’d expect there to be any!
What is the difference between Pasteurised and Raw milk?
Raw milk comes straight from the cow and does not undergo pasteurisation, whereas pasteurised milk is heated to a high temperature which kills off any harmful bacteria, such as Listeria, and reduces the risk of illnesses.
All our milk is pasteurised and we do not sell raw milk.
Do you have any physical shops outside of Bath?
At London Borough Market, we have a cheese stall and Bath Dairy, is our hot food stall - where you can buy delicious dishes made from our cheese, and also creamy milkshakes.
Do you have disabled access?
Our café has disabled access and we also have a disabled toilets in the café (please ask a member of staff if you wish to use it).
Unfortunately both our viewing galleries are on the first floor and, therefore, not accessible.
What coffee do you use in the café?
We use coffee from Round hill Roastery, as it is delicious and local to us!
What goes well with cheese?
This is very much up to personal preference, but here is a list of some delicious accompaniment choices:
- Wine, Beers, Cider
But of course, some people may prefer to have it on it's own on some nice bread/crackers!
Is there parking?
Yes, we have plenty of parking available for everyone
Are there toilet facilities?
We have 2 toilets available outside by our play area, as well as a disabled toilet inside.
Do you sell whey?
We can sell whey! If you are interested in buying some, please contact us at email@example.com.
Do you have vegetarian dishes?
We have plenty of vegetarian options on our menu, including some weekly specials!
Do you serve plant-based milk alternatives with your hot drinks?
We serve oat, coconut and soya milk in our café
Do you have gluten free products in the café?
We have an amazing in house baker who produces an abundance of delicious cakes and bakes, including gluten free options.
When can I place Christmas orders?
We tend to launch our Christmas range around mid-October, but you can order at any time. We recommend choosing a delivery date after the 8th of December to ensure your cheese will be in date for Christmas Day.
This year our last delivery date for Christmas orders will be the 20th of December.
Do you send cheese abroad?
Currently we are only able to delivery to mainland UK
How long does your cheese last once opened?
All our cheeses come with a use by date attached to the wrapper. We would recommend consuming the cheese before the date expires.
Are all your cheeses vegetarian?
Our Wyfe of Bath, Merry Wyfe, Mozzarella and Kelston Park are all vegetarian. However, our Bath Blue and Bath Soft Cheese are NOT vegetarian as they contain a traditional rennet.